These are our most frequently asked questions

Frequently Asked Questions

How are Beef Crisps made?

Our beef crisps are thinly-sliced premium beef marinated in our family's traditional secret recipe. Then, slow-dried for 24 hours.

How long is the shelf life of a bag of Yay's?

To determine the shelf life of your bag, turn to the bottom of the bag for a 6 digit number which will tell you the sell by date listed as mmddyy. The expiration date is 30 days from the sell by date.

Are there any allergens?

Wheat, Soy, and Shellfish

How do I make changes to my order?

If you’d like to make any changes to your order such as your shipping address, send us an email at as soon as you can! We’ll try our best to edit your order before it ships out. Be sure to include your order number

Can I edit or cancel an order after it’s placed?

There’s only a short period of time for us to edit or cancel your order so please e-mail us as soon as possible at We’ll do our best to help you out.

If you believe your package is lost, stolen, or damaged, we’re here to help you out.

Help, my package is lost, stolen, or damaged!

Please e-mail us at  with information about your order. If your package was damaged, please include a photo of your damaged product. We review each case carefully and will do our best to help you in any way possible!

Where do you ship?

We currently ship within the USA to all 50 states. Stay tuned as we continue to expand! If you’d like to be notified when we’ll begin shipping to your country, email us at

When will my order arrive?

After placing your order, please allow 5-12 business days to receive your shipment. During the holiday season, there might be further delays due to volume. You should receive your tracking number as soon as the order is processed. Once shipped, please keep in mind that it typically takes 24 hours for the tracking number to update with the estimated arrival date.